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Customer Service Advisor

Escape
Posted 3 days ago, valid for 12 days
Location

Edinburgh, City of Edinburgh EH13EG, Scotland

Salary

£13.54 per hour

Contract type

Full Time

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Sonic Summary

info
  • This temporary contract position is based in Edinburgh with a hybrid work model of 3 days in the office and 2 days remote.
  • The role involves managing customer interactions and supporting front-line sales teams, ensuring a seamless experience for customers.
  • Candidates should possess strong problem-solving skills, excellent communication abilities, and a positive attitude, with customer service experience being a bonus.
  • The position offers a salary of £25,000 per year and is suitable for individuals with at least 1 year of relevant experience.
  • This opportunity allows for skill development in a fast-paced environment while contributing to a supportive and dynamic team culture.

Based: Edinburgh (Hybrid 3 Days Office 2 Days Remote)

Temporary Contract to End of January (Possible Extension/Permanent Contract)

Are you a problem-solver who thrives in a fast-paced, people-focused environment? Do you love turning challenges into solutions and making customers smile? Then our clients Customer Service Team wants you!

What you'll be doing:
You'll be at the heart of the business, managing customer interactions from start to finish and ensuring every experience is seamless. From supporting front-line sales teams to collaborating with colleagues across the UK, no two days are the same!

What makes this role exciting:

  • Be part of a team where your ideas and energy make a real impact
  • Interact with customers daily and support a variety of internal stakeholders
  • Learn, grow, and develop your skills in a fast-moving, supportive environment
  • Hybrid working: 3 days in the office, 2 days from home

Who we're looking for:

  • A positive, can-do attitude
  • Strong problem-solving skills and the ability to think on your feet
  • Excellent communication and listening skills
  • Customer service experience is a bonus, but your behaviours matter more

Why you'll love working with our client:
A fast-paced and ever-changing environment, with opportunities to develop your skills, meet amazing people, and be part of an exciting company. They work hard to provide the best service for their customers, but they also make sure to have fun along the way!

If you're ready to make a difference, bring your energy, and join a team that's all about solutions and smiles, we want to hear from you!

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.