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Customer Service Advisor

Robert Half
Posted 14 days ago, valid for 10 days
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a temporary Customer Service Assistant based in Leith, requiring full-time availability for 3 months.
  • The role offers a salary of £12.50 per hour plus holiday pay.
  • Key responsibilities include handling incoming calls from tenants, supporting customers, and coordinating with engineers for maintenance work.
  • Candidates must have previous customer service experience and be available to start immediately.
  • Robert Half Ltd promotes diversity and encourages applicants with varying qualifications and experience levels to apply.

Customer Service Assistant (3 months)

Full time - 5 days per week on site in Leith

£12.50 per hour + holiday pay

I am currently partnered with one of Edinburgh's most well known housing associations to recruit a temporary Customer Service assistant for a 3 month period.

Duties include

  • Taking incoming calls from tenants & customers
  • Supporting the customer and reporting any issues accordingly
  • Arranging for engineers to attend and complete the work
  • Ad-hod office duties

To be considered for the role you must be available immediately, have previous customer service experience and demonstrate commitment to the assignment.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.