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Customer Service Assistant, £13p/h- Edinburgh, EH6
Immediate Start, Weekly Pay - PAYE
A growing property company requires a customer focused customer service assistant/receptionist to deliver the on-site operations at one of their apartment buildings in Edinburgh.
Working as part of a team, you will play a pivotal role in ensuring the residents receive an excellent level of service. Working 40 hours a week Monday to Sunday for a minimum of 3 weeks.
Duties will include:
- Face to face customer interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
- Responding to resident enquiries over the phone and via email.
- Booking in prospective residents for viewings and keeping them up to date with progress.
- Parcel management
- Key management and arranging access to properties for third parties (agents, contractors, inventory clerks).
- Inspections of communal areas including cleanliness, hazards or health and safety issues, lighting and following through to ensure completion.
Requirements
- Previous Customer Service, Reception, Front of House.
- Experience within property, hospitality, travel or similar would be an advantage.
- Strong written and verbal English skills.
- Passionate about customer service.
- Ability to build relationships.
- Self-motivated and able to work alone.
Apply now!
(Ritz Rec Emp Bus)
