Telesales Agent

Pertemps Scotland

Posted 16 hours ago, valid for 21 hours

Edinburgh, City of Edinburgh EH105BP, Scotland

Full Time

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Sonic Summary

The Telesales Agent position in Edinburgh offers a salary range of £22,750 to £26,000 with an uncapped commission structure that allows for an OTE of £45,000.
The role requires previous experience in an outbound sales position and aims to drive sales performance by managing both inbound and outbound calls.
Candidates should be confident communicators with a friendly demeanor, strong attention to detail, and good IT skills.
The job involves building rapport with customers, managing queries, and supporting new team members during training and onboarding.
This is an opportunity for motivated individuals who thrive on meeting targets and contributing to a positive team culture.

Telesales AgentEdinburgh (Office Based)£22,750-£26,000OTE £45,000, uncapped commissionAre you a confident communicator with a natural flair for sales and customer care? Looking for a role where your energy and enthusiasm will be recognised and rewarded? This could be just the opportunity for you.We're recruiting for a Telesales Advisor to join a growing team in a fast-paced, forward-thinking business. You’ll play a key role in driving sales performance across both existing and expanding networks, helping customers make the switch to a new service. Working closely with the Sales Manager and wider teams, you’ll manage inbound queries, generate leads, and play your part in building a strong sales pipeline – all while delivering standout customer service.What You’ll Be Doing:

Hitting (and exceeding!) sales KPIs through a proactive, desk-based approach
Managing inbound and outbound calls, building rapport and identifying customer needs
Handling general queries, escalating where needed, and ensuring a smooth customer journey
Supporting new team members with training and onboarding
Maintaining accurate records in the CRM and following all GDPR protocols
Highlighting the real value of products and services – not just focusing on price

What We’re Looking For:

Previous experience in an outbound sales role is essential
Resilient, self-motivated, and upbeat – someone who thrives on smashing targets
Confident communicator with a friendly and engaging approach
Strong attention to detail and good IT literacy
A team player who’s keen to share ideas and contribute to a positive team culture

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