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  3. Insurance claims handler
  4. Claims Customer Service Representative

Claims Customer Service Representative

Sanderson
Posted 14 hours ago, valid for a month
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • RSG Plc is seeking candidates with experience in Customer Service specifically within the pensions, life insurance, or investment sectors.
  • Applicants should demonstrate professionalism and empathy when handling sensitive customer situations.
  • A strong working knowledge of the pensions industry and retirement products is essential, along with excellent communication and problem-solving skills.
  • Familiarity with FCA regulations, data protection, and complaint handling procedures is required for this role.
  • The position offers a competitive salary, and candidates should have a minimum of two years of relevant experience.

We're looking for individuals with:Demonstrable experience in a Customer Service role within the pensions, life insurance or investment sectors.Proven expertise in handling sensitive customer situations with professionalism and empathy.Strong working knowledge of pensions industry and other retirement products.Strong communication and problem-solving skills, with the ability to explain complex information clearly.Familiarity with FCA regulations, data protection, and complaint handling procedures.High level of accuracy and thoroughness in reviewing documentation.Ability to identify discrepancies and potential fraud.Ability to explain complex information clearly and concisely

RSG Plc is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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