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Power Platform Engineer - PowerApps | D365 - c. £450p/day Outside IR35 - Hybrid/Scotland
Role: Power Platform Engineer
Duration: 6 Months Initially
Location: Edinburgh/Hybrid
Start Date: Early July
Rate: c. £450p/day Outside IR35
About The Role
Our partner is looking for an experienced Power Platform Engineer to support the design, development and implementation of solutions using PowerApps and D365 CRM, with a focus on customer service modules and case management.
This contract offers a hybrid model, represented by 1 day per week/fortnight onsite in Edinburgh.
Responsibilities
- Build and customise PowerApps (Canvas and/or Model-driven) to streamline customer-facing operations.
- Configure and extend Microsoft Dynamics 365 Customer Service modules to fit business workflows.
- Collaborate closely with contact centre stakeholders to understand operational challenges and deliver fit-for-purpose tools.
- Integrate Dynamics/Power Platform solutions with other systems as needed.
- Participate in solution design workshops, documentation and agile delivery cycles.
- Support UAT and handover into production environments.
Required Skills/Experience
- Proven experience developing with PowerApps/Power Platform.
- Strong working knowledge of Dynamics 365, particularly Customer Service and Case Management.
- Experience delivering solutions for customer service operations, or similar environments.
- Strong understanding of dataverse, Power Automate and CRM integrations.
Power Platform Engineer - PowerApps | D365 - c. £450p/day Outside IR35 - Hybrid/Scotland
