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Reed Technology is working with an Edinburgh based institution, as they look to add a Senior Endpoint Officer to lead and oversee the systems and processes that support and maintain the infrastructure behind the Windows desktop environment for thousands of users.
Key responsibilities:
- Oversee the design, implementation, and support of systems that enable automated deployment of operating systems, applications, and configurations across the Windows desktop environment.
- Ensure the reliability, performance, and continuous improvement of the Windows desktop service, managing incidents, changes, and service delivery processes.
- Serve as a senior technical resource, offering in-depth support and guidance to IT colleagues and resolving complex issues that require specialist knowledge.
- Research, evaluate, and implement emerging technologies to enhance current and future desktop services, improving efficiency, scalability, and user experience.
Requirements:
- Solid experience in Microsoft Endpoint Configuration Manager (SCCM/MECM) or Intune.
- Deep understanding of Windows operating systems, Active Directory, and Group Policy.
- Solid knowledge of networking principles and technologies.
- Proven experience troubleshooting complex technical issues and providing high-level of technical support.
- Demonstrated experience in service management and large-scale configuration management.
- Ideally holding Microsoft Certified Systems Engineer (MCSE) or equivalent certifications.
Benefits:
- Permanent position with a renowned institution.
- Salary up to £55.000 / year.
- Hybrid working model (2 days per week on-site).
