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Service Technician

EC&I Partners
Posted a day ago, valid for 18 days
Location

Ellesmere Port, Cheshire CH654AG, England

Salary

£32,000 per annum

Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • The Service Technician position is located in Ellesmere Port and involves working at client sites across the UK.
  • The role offers a salary of £32,000 plus overtime, with a standard work week of 37.5 hours from Monday to Friday.
  • Candidates should have prior experience in an industrial environment and possess an NVQ 3 in Electrical Maintenance.
  • Key responsibilities include servicing and supporting gas detection systems and chemical dosing units, along with providing technical support to clients.
  • This permanent position offers various benefits, including enhanced annual leave, a company vehicle, and opportunities for career development.

Job Title: Service Technician
Location: Ellesmere Port and client sites across the UK

Salary: £32,000 plus overtime door to door

Hours: 37.5 hours, Monday - Friday plus overtime

Field Based

Permanent

Start date: ASAP

About the Role

As a Service Technician you'll take on a vital position within a forward-thinking organisation that's shaping the future of the gas sector. This role offers hands-on responsibility in delivering high-quality service, electrical installation, and support of advanced gas detection systems and chemical dosing units. It's more than just a job-it's a career path that offers continual development, meaningful work, and the chance to drive the industry toward net zero. This is a customer-facing position, requiring confident communication skills and a proactive attitude when working directly with clients to deliver and support technical solutions.

Salary & Benefits

  • Salary up to £32,000 plus overtime
  • Get paid from door to door
  • Company fleet vehicle
  • Enhanced annual leave + Birthday day off
  • Option to purchase up to 3 additional annual leave days
  • Death in service benefit
  • Income protection scheme
  • Employer pension contributions
  • Employee Assistance Programme (EAP)
  • Free eye tests and eyewear discounts
  • Long service recognition rewards and additional holidays
  • Wedding vouchers

Key Responsibilities

  • Perform service, commissioning, and remote support for Velcorin chemical dosing units in the drinks industry.
  • Install, commission, and maintain a range of gas detection equipment including fixed and mobile detectors, control panels, and "safe to enter" systems.
  • Compile comprehensive service reports, including fault diagnosis and customer recommendations.
  • Liaise closely with the Service Operations Coordinator to manage consignment stock for Gas Detection / Lanxess customers.
  • Work collaboratively with the After Sales Manager to resolve technical issues and identify commercial opportunities.
  • Provide in-house technical support to the Manufacturing Department as needed.
  • Take responsibility for personal and team health and safety, adhering to Health & Safety Manual.
  • Support the implementation and adherence to Quality Assurance and Environmental Management Systems.
  • Act as the front-line representative of the business during customer interactions, both on-site and remotely.

Requirements

  • Prior experience in an industrial environment.
  • NVQ 3 in Electrical Maintenance
  • Full, clean UK driving licence.
  • Proficient in the use of test and measurement equipment such as multi-meters and Druck devices.
  • Solid understanding of gas detection principles and practical application.
  • Good working knowledge of electrical engineering and low voltage systems.
  • Awareness of site-based health and safety practices.

Why us?

Our clients offer tailored career development through personalised training plans, cross-functional learning, and support for certifications. Alongside their array of benefits, you'll enjoy a collaborative, innovative work environment with clear progression opportunities and a strong focus on work-life balance. They value a culture where people feel supported, inspired, and proud to be part of a team working toward a net zero future

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