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- Ensure that work is carried out to a professional standard, adhering to building regulations, codes of practice or best practice.
- Provide a high-quality service to customers and maintain a good customer relationship.
- To ensure at all times that all works comply with relevant health and safety legislation, policies and procedures in the performance of the duties of the post. Including understanding of risk assessments and method statements which will include appropriate use of equipment, PPE, and safe working practice.
- Deliver works on time and first time wherever possible
- To use and apply a ‘Schedule of Rates’ for job costing repairs and ensuring repair orders are varied to correct value.
- To be available to cover out of hours emergency call out in accordance with the rota.
- Complete and maintain paperwork and records accurately in accordance with company policies and procedures.
- Competently use a smart phone and tablet device to accurately record progress and completion of jobs, timesheets, material use in accordance with systems, policies, and procedures
- Maintain a comprehensive van stock of materials, completing works in the most cost-effective manner.
- Maintain the works vehicle in good condition, keep it clean and carry out regular vehicle safety checks reporting any defects to the Fleet Manager & support team.
- To assist all other trades as and when required ensuring that residents receive the best possible quality service.
- Procure job related materials through our main partnering suppliers in accordance with our policies.
- Competent to complete a wide variety carpentry, plumbing and other trade tasks at multiskilled level
- Demonstrable experience with a variety of carpentry and plumbing works across a variety of properties
- Minimum NVQ level 2, or time served experience in either carpentry, masonry and/or plumbing with proven competency in non-core trades.
- Full Driving licence (clean)
