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Title: Sales Administrator
Salary: £25,396.80 - £26,436.80
Working hours: Monday - Thursday 8:00am - 5:00pm and Friday 8:00am - 2:00pm
Location: Enderby, Leicestershire
VH Talent is delighted to be working in partnership with our client, a world leader in design, development and manufacturer of specialist equipment. Our truly unique client is seeking an enthusiastic, customer focused, Sales Administrator to join their friendly and dynamic team.
If you’re an experienced Administrator, who has excellent IT skills (especially in Excel) and you’re seeking a rewarding role with a company that invest in its employees and works collaboratively to ensure the highest customer satisfaction, we’d love to hear from you!
The Sales Administrator Role:
- Primary contact for our client’s customers. Answering all enquiries efficiently, providing a proactive and bespoke service to ensure best customer satisfaction.This could be via email, phone, and online chat
- Product knowledge and supporting customer sales queries
- Complete all relevant sales administration in order to process orders and ensure correct information is gathered and recorded
- Data entry, using Microsoft Excel to keep records up to date and accurate, along with CRM data input
- Copy, file and maintain paper or electronic documents and records
- Taking card payments over the phone
- Support internal production team where / when required
- Liaise with and support other departments as the business requires
- Stock control and stock ordering. Picking and packing and processing outgoing post
- Occasionally support with arranging deliveries and installations of products if needed
You’ll Need:
- Proficient in Microsoft packages is essential, Excel, Word and Outlook
- Previous experience of working in an administrative appointment
- Ability to build good rapport with customers and suppliers, as well as internal colleagues.
- Good customer service skills and comfortable with answering incoming calls
- Ability to work under pressure and still provide a high standard of service
- Experience of operating Sage 200 Systems would be advantageous, however not essential
- Organised with attention to detail
- Ability to diligently follow work procedures and practices
- Good time management
- A flexible working approach
What’s in it for you:
- Immediate start available
- Permanent position
- Forward thinking company
- 22 days holiday (rising 2 days after 5 years of continuous service) plus bank holidays
- MediCash Scheme
- Cycle Scheme
- Death in Service Scheme
- Free car parking
VH Talent, your Permanent and FTC Recruitment Partner!
