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Telephone Researcher

Adecco
Posted 10 days ago, valid for 8 days
Location

Enderby, Leicestershire LE19, England

Salary

£12.55 per hour

Contract type

Part Time

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Sonic Summary

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  • Join Leicestershire Police as a Telephone Researcher with flexible evening hours, working 12 hours per week.
  • The role involves conducting structured telephone interviews to gather public feedback, with a focus on empathy and professionalism.
  • Candidates should have experience in public communication, advanced typing and Excel skills, and must have lived in the UK for the past 3 years.
  • The position offers an hourly rate of £12.55 and requires strong listening skills and the ability to follow scripts and KPIs.
  • If you possess the required skills and a friendly demeanor, apply now to begin the recruitment process with Adecco.

Join Leicestershire Police as a Telephone Researcher - Flexible Evening Hours!

Are you a great communicator who loves making a difference? Adecco is recruiting Telephone Researchers to help Leicestershire Police gather valuable public feedback that drives real service improvements.

Key Points:

  • Working 12 hours per week
  • Shift times: 6pm to 9pm, Monday to Thursday
  • Based at Leicestershire Police Force HQ, Enderby.
  • Hourly Rate: 12.55 per hour

What You'll Do:

  • Conduct friendly, structured telephone interviews with members of the public.
  • Listen carefully, ask probing questions, and record accurate responses.
  • Be empathetic, professional, and courteous on every call.
  • Help the police understand community needs by gathering important data.

What We're Looking For:

  • Advanced typing skills .
  • Good Excel skills.
  • Experience speaking with the public on the phone or face-to-face.
  • Ability to follow scripts and work towards KPIs.
  • Strong listening skills and a compassionate approach.
  • Quick to learn new software and follow guidelines.
  • Must have lived continuously in the UK for the past 3 years (Police requirement).

Ready to Apply?
If you've got the skills and a friendly, professional attitude, apply now! If shortlisted, an Adecco Consultant will be in touch to guide you through the next steps.

Please note: All job offers are subject to Police Vetting procedures.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.