Access Screening Officer

Good Afternoon,

I am currently representing Enfield Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Access Screening Officer this role will be: EN1 3XA

The right candidate will:

• To enable customers to communicate with the Council and access services and information through a range of IT solutions across all channels (web, telephone, face to face, correspondence, mobile, sms text messaging and email). T
• use judgement and decision making skills to assess customers for eligibility for services, funding, benefits, concessions etc.
• Assessing risk to elderly and/or vulnerable service users and identification and allocation of appropriate resources to meet customer needs and requirements.
• Post is to answer 1001 ASC enquiry telephone line and undertake initial information gathering on referrals.

We require the following:

• Experience of working in a health or social care setting with a range of adults with different levels of needs
• Basic knowledge of relevant legislation, policies and guidance that underpin the service
• Knowledge of resources to support the provision of services and to promote independence (e.g. Telecare, equipment and other interventions)

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,