Council Tax Officer

Job Title: Council Tax Officer Location: Enfield Council, Civic Centre (Hybrid - 20% office / 80% home)Hourly Rate: £20 per hourWorking Hours: 35 hours per weekContract Duration: 16 June 2025 - 12 September 2025IR35 Status: Inside IR35Application Deadline: 30 May 2025, 18:00

About the Role:Enfield Council is seeking an experienced Council Tax Officer to join its Revenues Collection Service team on a temporary basis. This is a fantastic opportunity to contribute to a high-performing, customer-focused service that supports the effective collection of council tax across the borough.

Key Responsibilities:

• Accurately process and manage customer council tax accounts

• Handle all aspects of council tax including:

  • Account set-up, maintenance, and review

  • Assessment of discounts, disregards, and exemptions

  • Payment arrangements

  • Pre- and post-court processes

  • Liaison with enforcement agents (bailiffs)

• Provide excellent customer service, including effective engagement with vulnerable or challenging customers

• Work in line with statutory regulations and corporate policies

• Contribute to a collaborative team environment

Requirements:

• Previous experience in council tax administration or local authority revenues services

• Strong knowledge of council tax legislation and collection processes

• Ability to manage a busy caseload and meet deadlines

• Good communication skills, both verbal and written

• Competent in using relevant systems and software

• Ability to work both independently and as part of a team

Benefits:

• Competitive hourly rate of £20

• Hybrid working arrangement (80% home-based)

• Opportunity to gain further experience in local government

How to Apply:Submit your application by 18:00 on 30 May 2025 to be considered for this role.