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Council Tax Officer

Council Tax Officer

Service Care Solutions - Housing

Posted 12 hours ago, valid for 16 days

Enfield, Greater London EN2 0BY

£23 per hour

Full Time

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Sonic Summary

Join Enfield Council as a Council Tax Officer in a dynamic, customer-focused team on a temporary full-time basis for 3 months, with potential for a permanent position.
The role involves effective income assessment, council tax collection, and providing high-quality customer service support.
Candidates should have prior experience in council tax or financial assessment roles, with a strong track record in delivering these services.
The pay rate is £23.00 per hour for LTD contractors, or £19.74 per hour PAYE, inclusive of holiday.
Applicants should possess excellent communication skills and IT proficiency, along with evidence of continuous professional development.

Council Tax OfficerEnfieldFull TimeTemporary Join a dynamic and customer-focused team in Enfield as a Council Tax Officer, where you will play a vital role in the delivery of high-quality financial assessment and collection services. THE ROLEAs a Council Tax Officer, you will be responsible for delivering effective and efficient income assessment and council tax collection services as part of Enfield Council's Assessment Hub.Key responsibilities include:

Handling the assessment and determination of income-related benefits and other reductions
Managing complex council tax collection and enforcement matters
Providing high-quality written and verbal customer service support
Responding to queries and guiding customers through assessment and collection procedures
Maintaining accurate records of all customer interactions and case updates
Working closely with other departments and external agencies to resolve issues
Supporting continuous service improvement and automation initiatives

THE CANDIDATETo be successful in this role, you must have previous experience working in a council tax, financial assessment, or similar local authority role.You should also possess:

A strong track record in delivering council tax collection or financial assessment services
Experience with income-related benefit claims and change of circumstances
Excellent communication and interpersonal skills
Solid IT proficiency and ability to use relevant financial systems
Evidence of continuous professional development

THE CONTRACTWORKING HOURS: Full Time, 35 HoursLENGTH OF CONTRACT: 3 Month Contract, Temp to PermRATE: The pay for the role is £23.00 per hour LTD company rate. The PAYE equivalent is £19.74 per hour, inclusive of holiday. HOW TO APPLYIf interested in this role, please apply directly or email .uk or call and ask for Beth for more infoIf the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

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