Operational Repairs Planner

Good Afternoon,

I am currently representingEnfield Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for an Operational Repairs Planner this role will be: EN1 3ES

The right candidate will:

Operational planner required to support DLO repairs service as part of ERD To plan and schedule appointments / programmed works across the division to achieve maximum productivity, ensuring that suitably qualified operatives are correctly and efficiently allocated always. and Support the Management team.

• Responsible for scheduling all appointments with customers for responsive and programmed works with suitably qualified operatives using available technology and reporting tools to ensure business objectives are fully achieved within agreed timeframes.
• To ensure that repairs are planned based on the appropriate time required for the works to be completed, wherever possible on the first visit, excellent understanding of the building processes required.
• To continually manage the trade staff work schedule to maximise and ensure high productivity levels
• To maintain regular outbound calls to residents advising of delays or requirements to reschedule appointments

We require the following:

• Experience of using work scheduling/planning systems ICT or manual.
• Customer service skill relating to defusing service failure conflicts.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,