PLANT HIRE CONTROLLER
Great opportunity for a Hire Advisor / Hire Controller to join a large group that operate nationwide.
Location of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator: Enfield
Salary of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator: £28,000.00 pa (Negotiable for the right person)
Hours of work: Monday to Friday 07:00am - 16:00pm with an hour for lunch
My client, an ever growing national business that operate in many industries, are looking for an ambitious and experienced Hire Controller to join their dynamic team based near Enfield.
Responsibilities of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator:
- Assist the Hire team and ensure they complete their key responsibilities daily
- Plan and control the day to day Rental / hire operations
- Execute all hire enquiries/opportunities manage delivery and collection and ensure that efficiency is achieved
- Maintain a strong and professional partnership and working relationship with the Service Manager
- Maximise the teams profitability and meeting and exceeding all customer expectations
- Take a proactive and disciplined approach in managing the commercial relationship with client base regularly liaising with clients to cultivate the business
- Work closely with the Service Manager to support retention of existing business and help to win new business from existing customer base via added value services
- Maximise sales contribution each month and exceeding the companys expectation
- Liaise with workshops to assist in controlling repair costs.
- Grow customer revenue base through marketing and Telesales activities with the clients
- Manage all aspects of the plant hire and ensure customer KPIs are met.
- Take part in review meetings and present KPIs and performance.
- Champion of Health and Safety compliance within the yard and rental areas.
- Manage the resolving customer/invoice and other queries
Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator other Duties involve:
- Support the Manager in customer reviews and issue resolution
- Liaise with Managers to understand and support all aspects of the business.
Key Attributes of the Hire Desk Controller / Rental Controller / Plant Hire Advisor / Rental Advisor / Hire Controller / Plant Hire Advisor / Plant Hire Controller / Plant Rental Advisor / Rental Advisor / Fleet Administrator:
- Customer focused attitude
- Previous experience in a hire / rental operation
- Previous experience controlling the hire desk
- Experience of hiring commercial vehicles, plant, construction vehicles and equipment is an advantage
- Knowledge of processes and systems dealing with customer requests and advising on equipment
- Numerical and written skills
- Proficient in Microsoft Office products
- Willing to learn and develop themselves
- Administration skills
- Adaptable and self-starter
If this role sounds like the role for you, then please send your CV to Danica Baker at Sprint Recruitment