- Salary up to £30,420 per annum + Bonus for delivering good customer service
- Hours: 8.00 – 6.00pm Monday - Friday with 1 in 3 Saturday mornings on a rotaÂ
- Generous Holiday entitlement (more than standard, from day one)Â
- Customer referral schemes
- Our client offers free courses for professional and personal developmentÂ
- Generous Pension contribution from employerÂ
- Bonus schemes all relating to providing exceptional customer experience
- World class customer service training - get brand accredited as an Automotive Service Advisor!Â
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires