Service Advisor

Full job description

My client is looking for a Service Advisor. (Main dealership experience essential) required for established automotive dealership based in Esher, Surrey.

Candidates must have automotive background (past 2 years ideally in a volume or a premium dealership) and be happy to work in a fast paced and extremely busy prestige or non prestige environments.

You will have the ability to work closely as part of a team as well as having the initiative to work on your own. Attention to detail, excellent organisational skills and a genuine commitment to building lasting customer relationships are all essential qualities for this key role within our business. You will be able to demonstrate a successful proven track record working in a similar role in a manufacturer dealership. To apply for this position please forward your CV and a covering letter with your application.

Pinnacle & Kerridge, CDK Drive (Previously REV8) so if you have experience this would be an advantageous.

Successful applicants will receive a generous starting salary and will possess the knowledge that you are working for a company that invest heavily in their staff and provide excellent working conditions.

Responsibilities:

• Able to adapt to new digital systems and processes as part of digitalisation strategy.
• Communicate clearly with customers & colleagues.
• Encourage customer satisfaction feedback.
• Up sale additional work advised to you via the Health Check Process.
• Estimate costs and times.
• Prepare invoices and take payments.
• Resolve any concerns when suggesting repair work.
• Inform the customer of the progress or additional work needed to their vehicle.

If you feel you have the drive and experience required to fill this exciting opportunity please don't hesitate to contact us at Smart Step Recruitment.

Smart Step Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experience then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites.

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Job Types: Full-time, Permanent

Pay: £27,000.00-£31,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay

Benefits:

• Company pension
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Licence/Certification:

• Do you have a Full Clean Manual UK Driving Licence? (required)

Work Location: In person

Reference ID: SA/Esher/SS/05/25