Night Receptionist

PRS

Posted 9 hours ago, valid for 11 days

Euston, Suffolk IP24 2QQ, England

£13.85 per hour

Full Time

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Sonic Summary

PRS Recruitment is seeking a Night Receptionist with experience in PMS Systems for a client in Euston.
The position requires 40 hours of work per week, specifically from Sunday to Thursday nights, from 10:45 PM to 7:15 AM.
The hourly salary for this role is £13.85.
Key responsibilities include checking in and out guests, maintaining high service levels, and handling visitor inquiries.
Candidates should possess a positive attitude and strong communication skills to exceed guest expectations.

Here at PRS Recruitment, we are looking for a Night Receptionist who have experience using PMS Systems (Property management system) for our client based in Euston.

Job Description

Hours Per Week: 40
Salary: 13.85 hourly
Sunday to Thursday nights inclusive
10.45PM to 7.15AM

Key Responsibilities:

Maintaining a positive culture throughout the department
Check in and out overnight guests, individual and group
Maintaining the highest level of service to consistently exceed guest expectations
Warmly welcoming all visitors and guests - Ensure eye contact and a smile at all times.
Ensuring everyone is aware of forthcoming daily events being held in the venue
Dealing with visitor enquiries/requests.
Assisting in handling visitor passes and directing visitors as appropriate
Issue day passes, Members passes and Gym passes
Answering all calls within 3 rings and attending to voicemails as soon as possible
Receiving and transferring telephone calls (internal).

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