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Customer Service Administrator
Exeter | Full-time | Monday-Friday | Flexible start and finish times |
Office-based with hybrid flexibility | 25,000 |
Our client is looking for someone to join their friendly and vibrant team in Exeter. This company is a leading UK manufacturer of leisure and lifestyle appliances, known for their quality products, warm culture, and genuine care for their customers and team alike.
If you're motivated, resilient, and passionate about providing outstanding service - all while having the opportunity to grow and learn every day - then this could be the perfect fit.
What you'll do:
- Deliver exceptional customer service across phone, email and sometimes in person
- Handle inbound sales enquiries and confidently up sell/cross-sell where appropriate
- Support the marketing team with campaigns, content and customer engagement
- Build and nurture strong relationships with customers, dealers, and colleagues
- Manage queries, complaints or challenges with professionalism and emotional intelligence
- Take pride in product knowledge and always be keen to learn more
What they are looking for:
- 1 year of office experience of customer service and administration.
- A confident, independent self-starter with a positive attitude
- Resilience and the ability to stay calm and focused under pressure
- Excellent communication skills - both verbal and written
- A natural relationship-builder with emotional intelligence and empathy
- Strong attention to detail and a knack for solving problems
- Enthusiastic, curious, and motivated to grow with the business
- A team player who shares their friendly, family-focused values
What they offer:
- 25,000 salary
- Opportunities to earn commission
- Company pension
- Private health cash plan
- Regular company events and socials
- A supportive, close-knit team in a business that's proud of its people
- Opportunities for learning, development and progression
- Some opportunities to travel
If you're looking for a role where you can make a real impact, build meaningful relationships, and work in a company that values your contribution we'd love to hear from you.
Job Types: Full-time, offered initially as a temporary role leading to permanent for the right candidate.
Benefits:
Casual dress
Company events
Company pension
Free on-site parking
Private medical insurance
The client is currently interviewing for this role, if you are interested please contact (url removed) or call (phone number removed)
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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