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Customer Service Advisor – Exeter (EX5) – 8:30-17:00 (Monday – Friday) - £25,000 + Benefits (24 days holiday + Bank Holidays, Free parking, Cycle to work scheme + more)
Elite Recruitment are recruiting for a Customer Service Advisor for one of our clients, who are a leading manufacturer in their field, based in Exeter (EX5). This permanent role will join their office team which is office based and working 08:30-17:00 Monday – Friday.
Why this role?
Salary: £25,000
Benefits: 24 days holiday (rising to 27 days) + Bank Holidays, Free onsite parking, free refreshments, Flexitime & cycle to work scheme, Free eye tests & staff discounts, ongoing training & development support.
Location: Exeter (EX5)
Key Responsibilities
- Customer liaison – answering phone calls and emails from customers, including any complaints, and updating customer records with this information.
- Internal Liaison – Including with sales team, warehouse and external distribution companies.
- General administrative tasks including but not limited to order processing, and invoice issuance.
What you'll bring
- IT literate – especially within Microsoft Office, prior knowledge of CRM systems is preferred but not essential as full training will be provided.
- Excellent attention to detail, organisational skills, ability to multi-task.
- Confident working both independently and in busy teams
If this sounds like you, apply via this job board or contact Amber at Elite Recruitment for further information.
