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Parts Sales Advisor - Exeter - £27,000
This is for well-established commercial vehicle parts specialist based in Exeter. With years in the HGV sector, they have built a stellar reputation for quality parts supply and exceptional service. They are genuinely committed to the professional development of their team members, offering comprehensive training programmes and clear advancement pathways to ensure staff have the knowledge and skills to excel in the commercial vehicle industry.
The Role
As a Parts Sales Advisor, you will play a vital role in providing expert advice and sourcing quality parts for HGV operators, workshops and fleet managers. This customer-facing position offers an excellent opportunity to develop specialist product knowledge while building relationships with clients across the South West.
Key Responsibilities:
- Advise customers on appropriate HGV parts and components based on their requirements
- Process orders efficiently via telephone, email and in-person at the trade counter
- Utilise parts catalogues and technical systems to identify correct components
- Maintain accurate stock records and assist with inventory management
- Build and maintain relationships with regular trade customers
- Handle customer queries regarding parts availability, compatibility and pricing
- Work with suppliers to source specialist components when required
- Support the achievement of sales targets and business objectives
You will bring:
- Previous experience in parts sales, within the commercial vehicle/ automotive industry
- Strong customer service skills with a consultative approach
- Good technical aptitude and willingness to develop product knowledge
- Accurate data entry skills and attention to detail
- Problem-solving abilities to address customer requirements effectively
Package & Benefits
- Salary of £25,000 - £27,000
- Structured onboarding programme and continuous parts training
- Quarterly bonus
- 25 days holiday plus bank holidays
- Private Healthcare
- Pension scheme
- Opportunity to buy or sell more holiday
