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2nd Line IT Support Advisor

Spectrum IT Recruitment
Posted 13 hours ago, valid for 12 days
Location

Exeter, Devon EX4 3PZ, England

Salary

£28,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An exciting opportunity exists for a 2nd Line IT Support Advisor at a growing company focused on high-level customer service.
  • Candidates should have experience in a 1st or 2nd line support role and be proficient in Office 365, Azure, Active Directory, and networking.
  • The role emphasizes strong communication skills and a person-centered approach, making it ideal for those looking to develop their careers.
  • Desired qualifications include certifications like MCITP, CompTIA, or Network+, along with experience in an MSP environment.
  • The company offers a supportive culture, training, and opportunities for progression, with a competitive salary based on experience.

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth.

For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach.

If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you!



Essential Requirements

  • Experience in a 1st / 2nd line support capacity - telephone, email etc.
  • Office 365 / Azure
  • Active Directory
  • Exchange
  • Networking - DNS, Firewalls, Routers
  • Customer focused


Desired Skills

  • Certifications - MCITP, CompTIA, Network+
  • Experience in an MSP environment
  • Telco exposure


The company offer a great company culture, paired with training and opportunities for progression.

Please apply to this advert or email your CV to (url removed)

Applicants must be based in the UK.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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