IT Support Engineer

Your new role

Our client, in the Greater Exeter area, is seeking a skilled IT Support Engineer to join their team. This is an exciting opportunity to play a key role in modernising their IT infrastructure while providing essential technical support. The successful candidate will analyse existing systems, recommend improvements, and help maintain a robust IT environment. My client offers a collaborative work culture with excellent prospects for professional development.

• Supporting the modernisation of all aspects of IT within the business
• Assisting the Support desk with technical enquiries and issue resolution
• Monitoring and maintaining all infrastructure components to ensure optimal performance
• Analysing existing systems and researching/implementing improvements
• Undertaking regular patch and upgrade activities across the network
• Providing business-focused reporting and information as required
• Configuring end-user devices (hardware setup, policy management, compliance)
• Producing clear, concise documentation for both end users and the support team

What you'll need to succeed

• Proven experience with Windows Server 2016-2019 environments
• Extensive networking knowledge including DNS, DHCP, TCP/IP, subnetting, and VLANs
• Proficiency with Office/Microsoft 365 (F through to E suites)
• Strong understanding of modern identity management and security protocols
• Experience with Azure (PaaS, IaaS), including security and governance aspects
• Capability to configure firewalls and perform advanced threat hunting
• Knowledge of security tools and vulnerability management practices
• Excellent documentation skills for technical and non-technical audiences
• Problem-solving mindset with the ability to work both independently and as part of a team
• Strong communication skills to interface with colleagues at all technical levels

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk