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Job Title: Technical Manager
Location: Exeter
Contract Type: Fixed-Term Contract
Salary: £50 000
Working Hours: 37.5
Overview:
Our client is seeking an experienced Technical Manager to support the delivery of a Total FM contract. The ideal candidate will have a proven track record in delivering FM services within complex and demanding environments. This role requires both independent working and team management capabilities, with a strong focus on Hard FM and operational excellence.
Key Responsibilities:
Hard FM Management
- Oversee all Hard Services, delivered in-house or by third-party providers
- Develop and implement Life Cycle planning and asset management strategies
- Ensure compliance with all statutory and regulatory requirements
- Source and procure quality, compliant and sustainable goods and services
- Monitor and manage project-specific risks with risk management plans
- Share best practice across functions, sites, and contracts
Commercial Management
- Manage and improve the delivery of technical services under the contract
- Identify cost-saving and value-added opportunities within contract boundaries
- Track actual costs against budget, taking corrective actions when necessary
- Align service delivery with the organisation's strategic and commercial objectives
Service Management
- Support the Contract Manager with system and procedural development
- Regularly measure and improve customer satisfaction
- Ensure full understanding and compliance with contract specifications and statutory obligations
Relationship Management
- Build and maintain strong relationships with clients and stakeholders
- Foster communication and cooperation among contract stakeholders and internal teams
- Collaborate closely with the senior management team
People Management
- Assist with recruitment, training, and development of operational staff
- Motivate and coach staff to meet and exceed service expectations
- Monitor performance and address any behavioural or capability issues in line with HR policies
Experience Required:
- Strong background in Hard FM management
- Experience delivering services under PFI contracts - desirable
- Practical knowledge of Building Management Systems (BMS)
- Supply chain and contractor management experience
- Proven track record implementing PPM and ensuring statutory compliance
- Familiarity with educational environments
Skills and Competencies:
- Strong understanding of statutory compliance and SFG20
- Experience with CAFM systems and BMS operations
- Proficiency in Microsoft Office applications
- Solid grasp of Safe Systems of Work (SSoWs)
- Proven ability to manage contractors to agreed KPIs and SLAs
- Excellent communication, organisation, and leadership skills
- Able to prioritise workloads and work independently
- Clear Enhanced DBS/CRB (or willingness to obtain)
- Proactive, self-motivated, and a strong problem solver
Qualifications:
- Degree or equivalent qualification in a related field
- Technical qualification in FM or building maintenance
- IOSH Managing Safely (minimum)
- Recognised Authorised Person (AP) or Responsible Person (RP) certification
- Membership of a relevant professional body (e.g. BIFM/ IWFM)
- Auditing qualifications
- 5 GCSEs (Grade C or above), including English
Desirable:
- Experience working in schools or similar operationally sensitive environments
- NEBOSH, CDM, or further H&S qualifications
Please get in touch asap to discuss further (url removed)
