Service Advisor

Service Advisor
Basic Salary: £29,000
OTE: £36,000
Location: Exeter

Are you a motivated and enthusiastic Service Advisor looking for your next opportunity within a busy car dealership? We are seeking a hardworking Service Advisor who thrives in a customer-focused environment and enjoys providing exceptional service. This is an excellent chance for a Service Advisor to join a supportive team and make a real impact on customer satisfaction and workshop efficiency.

Key Responsibilities of a Service Advisor
·Arrange service bookings and manage workshop schedules efficiently
·Ensure smooth workshop loading while attending to all customer requirements to the highest standard
·Advise customers on necessary works, upsell additional services, and promote special offers and Service Plans
·Provide excellent communication and support as the main point of contact between customers and the workshop

Skills and Qualifications of a Service Advisor
·Proven experience as a Service Advisor within the automotive industry
·Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems
·Experience in upselling services and promoting additional work
·Full manual UK driving license (subject to driving checks)
·Strong communication and organisational skills

If you are a skilled Service Advisor looking to advance your career, please contact Kelsey at Auto Skills and quote Job Number: 52650 to apply.