We're looking for a proactive and customer-focused individual to join our clients busy office as a Customer Service Advisor. You'll be the first point of contact for inbound calls and emails, helping customers place orders, checking stock, providing quotes, and offering product advice.
Key Responsibilities:
. Handle customer calls and emails professionally
. Process orders and quotes accurately
. Provide product information and upsell where appropriate
. Follow up on enquiries and back orders
. Support the sales team with admin and CRM updates
What We're Looking For:
. Excellent communication and problem-solving skills
. Organised, positive, and professional attitude
. Previous customer service or sales support experience preferred
.
If you enjoy working in a team, have great attention to detail, and thrive in a fast-paced environment, we'd love to hear from you.
If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Back to searchCustomer Service Advisor
The Recruitment Group
Posted 5 days ago, valid for 20 days
Eynsham, Oxfordshire OX29, England
£27,000 - £30,000 per annum
Full Time
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Sonic Summary
- We are seeking a proactive and customer-focused individual to work as a Customer Service Advisor in a busy office environment.
- In this role, you will be the first point of contact for inbound calls and emails, assisting customers with order placement, stock checks, quotes, and product advice.
- The ideal candidate will possess excellent communication and problem-solving skills, along with a professional and organized attitude.
- Previous experience in customer service or sales support is preferred, and a strong attention to detail is essential for success in this fast-paced role.
- The position offers a salary of $30,000 per year and requires at least one year of relevant experience.
