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The role is Monday to Friday- 8:30am to 5:00pm and is a perm opportunity.
The key responsibilities of the role is as follows:
- Analyse and review outstanding accounts to determine the next steps within the debt recovery process.
- Contact customers to discuss overdue payments.
- Prepare reports on debt recovery status and update management as required.
- Attend weekly credit control meetings to discuss collection progress.
- Ensure compliance with industry regulations and company policies.
- Initiate Judgment requests when applicable and handle court defences as needed.
- Forward information to debt collectors post-Judgment
- Work collaboratively as part of a successful team.
- Maintain accurate and up-to-date customer account information.
- 25 days + bank holidays and buy/sell options as well as Birthday day off, 12 paid hours for flexible use, Volunteer day
- Potential paid qualification such as an AAT or similar
- Hybrid working pattern following training (3 days in the office 2 days from home)
- Lease a brand-new electric car
- 9% combined pension contribution and 4x salary life assurance
- Quarterly and annual employee awards, discounts on tech
- In-House Training Academy
- 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support
