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Customer Service Co-ordinator
Location: Segensworth, near Portsmouth/Southampton, Hampshire
Salary: Up to £34,000 plus five weeks’ holiday, 11% pension, share-save scheme, supermarket discounts, on-site gym, excellent training and strong support from a long-standing team.
Are you a Customer Service professional with experience in manufacturing or engineering? This is a fantastic chance to join a market-leading aerospace business, working in a fast-paced team of four supporting a growing customer base.
This full-time role is 38 hours per week, with flexible start times between 7 am and 9 am, finishing between 4 pm and 6 pm, plus a half-day on Fridays. You’ll spend three days on site with the team and can work up to two days from home.
About the role
The company has many loyal, long-term partnerships, and you’ll play a key part in maintaining these relationships and delivering excellent service. Most customer interaction is via portals, email and telephone. You’ll manage allocated accounts day-to-day, keeping customers informed about deliveries, process orders, manage appointments and field complaints. You’ll also take part in on-site (and occasional off-site) client meetings, supported by the manager and an experienced team.
What we’re looking for
- Proven customer service experience, ideally within manufacturing or engineering
- Strong communication skills and the ability to work collaboratively
- Good IT literacy and confidence using customer portals
- Interest in regulated standards and processes
- A proactive, focused approach with a willingness to learn
This is an excellent opportunity to join a respected aerospace company employing 180 people on site, with steady year-on-year growth.
To find out more, contact Neil Williams at Kingdom People on (phone number removed), or click Apply Now to send your CV — we’ll review it promptly and be in touch.
Kingdom People is acting as a Recruitment Agency on behalf of its client.
