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Job Title: Administration Manager
Location: Fareham , Hampshire
Salary : £35,000
About the Role:
We are looking for an experienced and highly organised Administration Manager to join our dynamic Fire & Security department in Fareham. This is a key leadership role focused on overseeing day-to-day administrative operations, ensuring departmental efficiency, compliance, and exceptional support to both internal teams and external clients.
Key Responsibilities:
Team Leadership:
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Lead, supervise, and support a team of administrative professionals
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Manage recruitment and onboarding for admin roles
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Ensure company standards and best practices are maintained across the team
Compliance & Quality Assurance:
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Ensure all processes comply with company policies and relevant industry regulations
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Maintain and monitor compliance in alignment with NSI Gold standards
Cross-Departmental Coordination:
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Work closely with other departments to streamline operations
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Promote clear communication and collaboration to achieve business goals
Customer Service:
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Manage customer enquiries and resolve complaints professionally and promptly
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Foster a customer-first culture throughout the team
Project & Operational Support:
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Support project planning and delivery, including scheduling and resource coordination
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Track project progress and provide updates to relevant stakeholders
Reporting & Performance Monitoring:
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Produce and present regular reports on team performance and administrative activities
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Monitor and ensure achievement of departmental KPIs
What We're Looking For:
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Proven experience in an administration or office management role
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Strong leadership and team management skills
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Excellent organizational, communication, and problem-solving abilities
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Knowledge of compliance and regulatory standards (NSI Gold experience is a plus)
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Proficient in Microsoft Office and administrative software
Why Join Us?
You'll be part of a supportive and fast-growing team in a business that values quality, service, and integrity. We offer a competitive salary, opportunities for development, and the chance to make a real impact in a thriving department.
Apply today!
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