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Operations Support - Flexible HybridUp to £28,000 (Depending on experience)Generous benefits packageA rewarding opportunity exists in Farnborough to become part of their fast-paced and successful operations team. In this key role, you'll champion exceptional customer experience throughout every interaction. The Operations team is the backbone of the business, coordinating a variety of critical tasks across departments. Reporting to the Operations Manager and working alongside the Operations Associate, Operations Support holds a key role within the company and will be a central contact for any business queries.RESPONSIBILITIES
• Maintain streamlined and efficient operational processes to ensure outstanding service to our customers and colleagues.• Foster clear, consistent communication across departments in line with company procedures.• Provide administrative support to the sales team, including pre- and post-sales customer engagement.• Generate and maintain accurate customer quotations, including calculating sales margins.• Assist the Operations Manager with processing orders, creating contracts and inputting accurate financial data into the CRM.• Offer administrative support to the CEO and Senior Leadership Team as needed.• Utilise and enhance the company CRM system, including developing insightful reports.• Conduct periodic data cleansing, maintenance and "data policing" in the CRM to ensure accuracy and reliability.• Perform data scraping and lead generation to support continuous database expansion.• Actively promote and embody the company’s values and collaborative culture.KEY ATTRIBUTES & SKILLSEssential Attributes:
• A positive attitude with a proactive, "can-do" approach to challenges.• Exceptional attention to detail and commitment to delivering high-quality work.• Strong interpersonal skills, with a friendly and approachable demeanour that builds trust and rapport.Qualifications and Skills:• Mathematics A-Level, a bachelor’s degree or equivalent professional experience (minimum one year in anadministrative/customer-facing role).• Highly organised, structured, and efficient, with the ability to prioritise tasks effectively.• Confident with numbers, calculations, and working with data.• Strong commercial awareness and the ability to understand the broader business landscape.• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and a quick learner of new technologies.• Self-motivated and able to take initiative in a fast-paced environment.• Adaptability and resilience in the face of ongoing change and growth.• A collaborative team player who fosters positivity and shares information generously.Secure your interest in this permanent position by applying now
