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Service Desk Lead Analyst

Metaskil Limited
Posted 14 hours ago, valid for 26 minutes
Location

Farnborough, Hampshire GU14 8HJ

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This is a fantastic opportunity to join a leading manufacturing client in Camberley, Surrey.
  • Candidates should have demonstrable knowledge of Microsoft Windows, Microsoft 365, Exchange, SharePoint, and basic network terminology and functions.
  • Proven experience with Active Directory, desktop/laptop hardware, and ITIL Service Management best practices is required.
  • The role offers a starting salary of up to £40,000 along with an attractive benefits and bonus package.
  • Candidates should possess at least a few years of relevant experience and have excellent communication skills.

Fantastic opportunity to join a leading manufacturing client in Camberley, Surrey.

For this role you will need demonstrable knowledge of Microsoft Windows, Microsoft 365, Exchange, SharePoint and basic network terminology and functions. Have proven experience with Active Directory, basic desktop/laptop computer hardware and peripherals and strong familiarity with ITIL Service Management best practices.

You will need the ability to work effectively within a large team and manage relationships with third parties and suppliers. Be able to diagnose and troubleshoot complex problems and work to a resolution and have excellent communication skills, both written and verbal.

You'll have a proven understanding of user or site demands and requests to be able to translate these to IT activities hereby improving site and/or user productivity and be someone who has a 'can-do’ attitude and takes ownership when required. In addition you will have experience in creating and maintaining knowledge articles, reports and documentation.

This exciting opportunity will be based near Camberley in Surrey, the role will be mainly on-site but with the opportunity to work from home 1 day per week.

A starting salary of up to £40,000 with an attractive benefits and bonus package offered.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.