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Digital Account Manager
Location: Farnham, Surrey
Salary: 25,000 to 40,000 per year
We are seeking a highly motivated and experienced Digital Account Manager to join our clients team.
The ideal candidate will have a minimum of 3 years of relevant experience in digital marketing, account management, and client communication.
As a Digital Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their digital marketing campaigns are executed successfully and their business objectives are met.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients, fostering strong relationships and understanding their business goals, challenges, and needs.
- Collaborate with clients to develop comprehensive digital marketing strategies tailored to their objectives, utilising a variety of online channels and platforms.
- Translate client requirements into actionable plans, coordinating with internal teams such as content creators, designers, and developers to execute campaigns effectively and within deadlines.
- Monitor and analyse campaign performance metrics, providing regular reports to clients with insights and recommendations for optimization.
- Proactively identify opportunities to enhance clients' digital presence and drive engagement, leveraging industry best practices and innovative ideas.
- Stay up-to-date with the latest trends and developments in digital marketing, ensuring clients benefit from the latest strategies and techniques.
- Handle clients' inquiries, concerns, and requests promptly and professionally, ensuring a high level of client satisfaction and retention.
- Assist in new business development efforts by participating in client presentations, pitches, and proposals.
- Collaborate with cross-functional teams to align on client needs and deliver integrated solutions that align with overall business objectives.
Qualifications:
- Minimum of 3 years of experience in digital marketing and account management.
- Strong understanding of various digital marketing channels, including but not limited to SEO, SEM, social media, email marketing, and content marketing.
- Proficiency in using digital marketing tools and platforms such as Google Analytics, Google Ads, Meta Ads Manager, etc.
- Excellent communication skills, both written and verbal, with the ability to present ideas and reports effectively to clients and internal teams.
- Exceptional organisational skills and attention to detail, capable of managing multiple clients and projects simultaneously.
- Analytical mindset with the ability to interpret data, draw insights, and make data-driven recommendations.
- Self-motivated and proactive attitude, with the ability to work independently and as part of a team.
- Strong problem-solving skills and the ability to adapt to changing client needs and market trends.
Prior experience in a digital agency is a must.
Education:
Bachelor's (preferred)
Experience:
Digital marketing: 2 years (required)
Marketing: 2 years (required)
We provide you with the following:
Ongoing training and professional development plans
Private Healthcare
Monthly massage
Quarterly teaming building events.
Great Vibrant office environment and a motivated team.
Chance to work with a diverse portfolio of clients and industries.
If you are a results-driven Digital Account Manager with a passion for client success and a proven track record in digital marketing, we encourage you to apply. Join our team and play a crucial role in shaping the digital strategies of our clients while contributing to our overall growth and success.
Benefits:
Company events
Company pension
Cycle to work scheme
Employee mentoring programme
Health & wellbeing programme
Private medical insurance
Work from home
Schedule:
Holidays
Monday to Friday
No weekends
Keywords: Digital, Marketing, Account Manager, SEO, Google
Digital Account Manager
