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Our client, is currently seeking a dedicated individual for a Customer Service role based in Kent. This ongoing contract offers a unique opportunity to support customers through excellent customer service
Key Responsibilities:
- Providing exceptional customer service and promptly addressing customer enquiries
- Handling administrative tasks including data entry, file management, and documentation
- Maintaining accurate records of customer interactions and transactions
- Coordinating with internal teams to resolve customer issues efficiently
- Processing service requests and ensuring timely follow-ups
Job Requirements:
- Experience in an administrative or customer service role
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Proficiency in Microsoft Office Suite and other common office software
- Ability to handle and resolve customer complaints with professionalism
- Good problem-solving skills and attention to detail
- Ability to work effectively both independently and as part of a team
- Understanding of customer service principles and practices
Benefits:
- Stable and ongoing contract
- Opportunity to develop and refine your customer service and administrative skills
- Supportive and collaborative work environment
- Involvement in a crucial sector providing essential services
If you are a motivated individual with a passion for customer service and administrative tasks, we encourage you to apply now to join our client's team in Kent.
