Ocean Import Supervisor

Location: Feltham
Salary: Up to 45,000 (dependent on experience) + strong bonus structure
Hours: Monday - Friday, 9:00am - 5:30pm (flexible)
Working Arrangement: Hybrid working in modern offices
Department: Ocean Import

We are recruiting an experienced Ocean Import Supervisor to join a leading global logistics organisation in Feltham. This is a key supervisory role, responsible for leading the Ocean Import team, driving operational and financial performance, and supporting both people and process development.

This is an excellent opportunity for a motivated professional with leadership experience in ocean freight who wants a dynamic role with progression potential, flexibility, and a rewarding bonus structure.

• Salary up to 45,000 depending on experience

• Strong bonus structure

• Hybrid working in modern offices

• Flexible hours - Monday to Friday, 9:00am - 5:30pm

• Structured training and professional development

• Clear career progression opportunities

• Supportive management and a collaborative team culture

• Supporting departmental strategy at a local level

• Driving operational excellence and customer satisfaction

• Leading a team to deliver on financial and business targets

• Contributing to the company's reputation as an industry leader

• Ensure all customer Standard Operating Procedures are followed

• Review and support daily quotations

• Plan and lead team huddles and monthly meetings, sharing market intelligence and delegating workloads

• Support the transition of new business and updates to existing accounts

• Drive department revenue growth in line with budget targets

• Support compliance initiatives and team training

• Monitor workflows and identify areas for efficiency improvements

• Assist with system changes and process enhancements

• Build and maintain strong relationships with shipping lines, trucking companies, and vendors

• Support performance reviews, goal setting, and staff development

• University degree or equivalent business qualification

• Minimum 5 years' experience in ocean freight or global logistics

• Previous supervisory or senior operational experience

• Strong planning, organisation, and time management skills

• Proven ability in problem solving, conflict resolution, and process improvement

• Experience coaching and developing teams

• Strong customer focus and stakeholder management skills

• Software proficiency including MS Excel (formulas & pivot tables) and MS Word

• Excellent understanding of ocean import operations

• Fluent in English (written and spoken)

• Reliable, organised, and proactive

• Collaborative team player who fosters a positive working environment

• Strong communicator who keeps customers and colleagues informed

• Leader who promotes company culture and values

• Committed to continuous improvement and professional development

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.