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- Day-to-day supervision and task allocation for technical warehouse staff.
- Monitor team performance and escalate issues to management.
- Maintain team motivation and efficiency in a high-tech warehouse environment.
- Oversee loading and unloading processes and ensure workspace is organised.
- Ensure the team complies with Radiation Protection procedures and badge reporting.
- Serve as or support the Radiation Protection Supervisor role.
- Provide Safety Data Sheets to the H&S Manager for chemicals used on-site.
- Uphold Health & Safety policies and contribute to ISO9001 & ISO14001 standards.
- Maintain high accuracy in record-keeping across multiple systems (Oracle, FM, DEMS, Elton).
- Manage customer toolkits, consumables, and stock control procedures.
- Perform and support stock checks, audits, and investigations of damaged/missing stock.
- Update and maintain equipment configurations and job tracking systems.
- Liaise with internal coordination teams for smooth job flow.
- Assist visiting customer engineers and escalate service issues when necessary.
- Create Bills of Materials (BOM) for new demo systems.
- Complete engineering timesheets accurately and promptly.
- Recommend process improvements and system enhancements.
- Support audit processes (internal/external) and ensure KPI reporting is up to date.
- Experience: Minimum 2 years as a Senior Warehouse Operator in a high-value, technical environment.
- IT & Systems: Strong IT skills and experience with warehouse management systems (e.g., Oracle, FM, DEMS).
- Customer Service: Confident working directly with customers; commercially aware.
- Leadership: Proven people management and organisational skills.
- Communication: Clear verbal and written communication; team-focused with initiative.
- Flexibility: Adaptable and hands-on approach; willing to work across sites if required.
- H&S Knowledge: Awareness of relevant Health & Safety legislation.
