Housing Officer

Temporary Housing Officer – 5 Month Contract

Location: East Dorset (covering Ferndown & Verwood)

Contract: Temporary – 5 months

Pay Rate: £16.50 - £18.50 per hour PAYE

A superb opportunity for a proactive, people-focused Housing Officer to join a dedicated team, delivering exceptional housing management services to residents in the independent living properties, acting as the go-to contact for residents, ensuring they remain safe, well, and independent. You will build trust, solve problems fast, and help people stay well and independent in their homes.

Main tasks include:

• Being a visible, accessible presence in our communities and building trusted relationships with customers.
• Conducting annual “check-ins” to ensure residents’ wellbeing and independence.
• Arranging and running scheme meetings, encouraging customer involvement.
• Organising social inclusion activities and signposting community opportunities.
• Carrying out Health & Safety and neighbourhood inspections, managing risks promptly.
• Liaising with care providers, service partners, and stakeholders to resolve issues effectively.
• Managing tenancies, including support, enforcement, and thorough case management.
• Identifying and reporting safeguarding concerns.
• Maintaining accurate records using digital and mobile IT systems.

What you will bring:

• Experience in the housing sector and an understanding of current housing issues.
• Insight into the needs of older, disabled, and vulnerable customers.
• Resilience, empathy, and strong problem-solving skills.
• Excellent communication, organisational, and IT skills.
• Full UK driving licence and access to a vehicle.

If you’re a reliable, solutions-focused housing professional who thrives in a busy, people-centred role, we’d love to hear from you.

Apply today and help customers live independently in their homes and communities.

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Should your application be successful, you will be contacted shortly.

Please note: The job title shown above may be different to local job titles used in the client’s business and issued on their contract of employment.

Thank you for your interest in our role. E-Personnel Recruitment endeavours to respond to all applications; however, due to the volume of CVs received, this may not always be possible.

Apply in the strictest of confidence to E-Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC), which is the professional body for the recruitment industry.