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Our client is a well-established organisation dedicated to supporting vulnerable individuals across the region. With a strong track record of delivering impactful services, they work to address homelessness, social exclusion, and other complex challenges. Joining this team means contributing to meaningful change and being part of a supportive, values-driven environment.
Your new role
As a Supported Housing Worker, you'll provide tailored, person-centred support to individuals experiencing homelessness. Working across Frome and Shepton Mallet, you'll help clients with medium-level needs to maintain tenancies, access vital services, and move towards greater independence. You'll be responsible for delivering high-quality accommodation services, managing referrals from the Local Authority, and ensuring a safe and supportive living environment. The role operates on a rota system, with shifts scheduled between 08:00 AM and 8:00 PM, including weekend cover (typically 10:00 AM - 4:00 PM). Participation in an out-of-hours on-call rota is also required.
- Supporting individuals with medium-level needs to maintain tenancies and develop independent living skills.- Delivering high-quality, off-the-street accommodation services that meet client needs.
- Managing and progressing referrals received from the Local Authority.
- Providing accurate advice, information, and enabling support to promote client independence.
- Ensuring a safe and supportive living environment through effective housing management.
- Maintaining clear, accurate, and up-to-date client records in line with service standards.
- Working on a rota system with shifts scheduled between 08:00 AM and 8:00 PM.
- Covering weekend shifts on a rotational basis (typically 10:00 AM - 4:00 PM).
- Participating in an out-of-hours on-call rota.
This is a permanent vacancy paying 25,235 per annum, 37.5 hours a week.
What you'll need to succeed
- Experience supporting individuals with complex needs and/or challenging behaviours.- Strong understanding of homelessness and social exclusion, with a person-centred approach.
- Valid driving licence, access to a vehicle, and business insurance.
- Flexibility to work shifts and cover weekends as part of a rota.
- Ability to maintain accurate client records and deliver effective housing management services.
What you'll get in return
- A rewarding role with genuine impact and job satisfaction.- Supportive team environment and opportunities for career development.
- Competitive salary and benefits package.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
