HR Advisor

Are you an experienced HR professional with a passion for supporting a workforce in the care sector? We're working with a well-established care provider in Gateshead who is looking for an empathetic, proactive HR Advisor to join their collaborative team.

Client Details

This is an exciting opportunity to play a key role in delivering effective HR support in a sensitive, fast-paced environment where your work will directly impact the wellbeing of both staff and service users.

Description

• Provide first-line HR advice and guidance to managers and employees across a multi-site care setting.

• Support and manage a range of employee relations matters, including complex and sensitive cases involving safeguarding, conduct, and performance.

• Lead on investigations, disciplinaries, grievances, and absence management in line with policy and best practice.

• Coach and support line managers on HR policies and people management issues.

• Assist in the delivery of HR initiatives including staff wellbeing, engagement, and retention strategies.

• Maintain accurate HR records and contribute to compliance and audit processes.

Profile

• Proven experience as a HR Advisor (or similar level) within the care, healthcare, or social services sector.

• Confident handling sensitive ER cases, ideally with knowledge of safeguarding procedures.

• CIPD Level 5 qualified (or working towards).

• Strong interpersonal and communication skills - able to build relationships across all levels.

• A calm and compassionate approach with the ability to work under pressure.

Job Offer

• Salary of 30,000 - 32,000 depending on experience

• Hybrid working (typically 2-3 days in the office per week)

• Supportive team environment with development opportunities

• The chance to make a real impact in an organisation that delivers essential care services