Retail Sales Assistant

About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, you`ll receive: - Competitive salary: £29,000 achievable on target earnings - Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. - Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. - Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. - Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows. - Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. -- New in 2024 - enhanced maternity & paternity pay The job: Working as part of our Retail team in Metro Centre, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases. Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day - Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit. - Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. - Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it! - Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays. This is the type of person we`re dreaming of: - People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. - Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues. - Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets. - Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected. - Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. - Flexible: You`ll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!