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Level 1 Tech Bar Support - Airside Gatwick

Global Technology Solutions Ltd
Posted a day ago, valid for 23 days
Location

Gatwick, West Sussex RH6 0DW, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Level 1 Tech Bar Support position at Gatwick Airport offers a daily rate of £170 for a contract length of 3 months.
  • Candidates must have proven experience in a 1st line or Level 1 IT support role, demonstrating strong technical and customer service skills.
  • The role involves providing front-line IT support, troubleshooting hardware and software issues, and maintaining a tidy tech bar space.
  • Working hours are Monday to Friday from 8am to 5pm, with weekend shifts from 11am to 2pm on a rota basis.
  • Applicants must possess a full, clean UK driving licence and a clear 5-year work history in the UK for airside pass eligibility.

Job Title: Level 1 Tech Bar Support – Airside (Gatwick)Location: Gatwick AirportRate: £170 per dayContract Length: 3 monthsStart Date: ASAPWorking Hours:

  • Monday to Friday: 8am – 5pm

  • Saturday & Sunday: 11am – 2pm (to be covered on a rota basis, with time off during the week)

Overview:

We’re urgently looking for 2 Level 1 Tech Bar Engineers to join a busy on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment.

Key Responsibilities:
  • Provide front-line IT support at the on-site Tech Bar

  • Troubleshoot and resolve hardware and software issues

  • Support end users face-to-face in a professional and efficient manner

  • Escalate issues when necessary in line with support procedures

  • Maintain a tidy and well-managed tech bar space

  • Participate in weekend rota cover with agreed time off in the week

Requirements:
  • Proven experience in a 1st line / Level 1 IT support role

  • Excellent communication and customer service skills

  • Ability to work both independently and as part of a team

  • Full, clean UK driving licence (essential for airside driving certification)

  • Clear and uninterrupted 5-year work history in the UK (essential for airside pass)

  • Willingness to undergo airside badging and airside driving certification (costs covered)

Additional Information:
  • Weekend work is required on a rota basis, not both days every weekend

  • Airside driving certification and badging are mandatory for this role

  • Candidates must be available for immediate start

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.