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Service Mobilisation Coordinator
£26,000 - £28,000 DOE.
Location: Gillingham, Kent
About the Role
Are you the kind of person who thrives on structure, accuracy, and seeing projects through from start to finish?
We’re looking for a Service Mobilisation Coordinator to take charge of managing the full contract setup process, ensuring everything runs smoothly from initial handover through to renewal.
This is a key position that bridges operations, service, and sales, playing a vital role in delivering a seamless experience for clients. You’ll be at the centre of communication between departments, making sure every detail is captured, verified, and aligned for success.
Key Responsibilities
- Serve as the main point of contact for new contract setups and reviews in collaboration with the Sales Team.
- Coordinate smooth handovers to the Service Department, ensuring all site and client data is accurate and complete.
- Verify contract values and issue renewal quotations within agreed timeframes.
- Track and follow up on outstanding renewals, identifying any potential risks or delays.
- Maintain accurate contract databases, asset registers, and client records.
- Manage the mobilisation and transition of renewed contracts, ensuring service continuity.
- Raise and manage subcontractor purchase orders in line with procurement policies.
- Prepare and deliver weekly reports on contract performance, renewals, and key trends.
- Handle a range of administrative and coordination tasks independently and with precision.
- Support related functions such as estimation and service delivery when required.
What We’re Looking For
We’re seeking a confident, proactive individual who takes pride in doing things right the first time. You’ll have the ability to balance structure with flexibility, managing multiple priorities while maintaining a high standard of accuracy.
Essential qualities and experience:
- Previous experience in a senior administrative, coordination, or contract support role.
- Ideally from a service-based or technical industry.
- Commercially aware, with a solid understanding of contract management and service delivery.
- Highly organised with excellent attention to detail and time management skills.
- Strong communicator — professional, approachable, and clear.
- Resilient under pressure, with a solutions-focused mindset.
- Confident working with data, documents, and Microsoft Office applications.
Why Join Us?
You’ll be part of a collaborative, forward-thinking business where people genuinely matter. The company promotes a culture of teamwork, respect, and continuous improvement — and provides the tools and support for you to develop your skills and career.
You can expect:
- Competitive salary and benefits package
- Generous annual leave allowance – 22 days holiday + Bank holidays.
- Pension scheme
- Health and wellbeing support (including healthcare plan)
- Free on-site parking
- Training and career development opportunities
- Inclusive and supportive work environment
- Employee perks and recognition schemes
Apply Today
If you’re ready to step into a role where your organisational skills and attention to detail truly make a difference, we’d love to hear from you.
Please submit your CV or contact Courtney Gilgunn
