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Service Administrator

Huntress - Maidstone
Posted a day ago, valid for 4 days
Location

Gillingham, Kent ME88AD

Salary

£26,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Service Administrator requires a proactive and detail-oriented professional to support team success and ensure smooth operations.
  • Key responsibilities include monitoring outstanding renewals, managing new site transfers, and maintaining accurate contract records.
  • The role offers a Monday to Friday schedule from 8.00 am to 5.00 pm and involves delivering complex administrative tasks independently.
  • Candidates should have at least 2 years of relevant experience and a passion for exceptional customer service.
  • Salary for this position is competitive and commensurate with experience, with a focus on creating an inclusive recruitment process.
Are you a proactive, detail-oriented professional with a passion for delivering exceptional service and supporting team success? We're looking for a Service Administrator to join our clients growing team and play a key role in ensuring smooth operations, excellent customer experiences, and efficient service delivery.



Hours - Monday - Friday 8.00 am - 5.00 pm



Your key responsibilities:

  • Monitoring outstanding renewals, flagging risks, and following up to ensure deadlines are met

  • Overseeing the smooth transfer of new sites into the Service Department, ensuring clarity and accuracy at every step

  • Keeping contract records, client contacts, and asset registers up to date and accurate

  • Taking ownership of new contract setups, working closely with the Sales Team to review and confirm details

  • Raising purchase orders for subcontractors in line with service and procurement standards

  • Checking and validating contract values, preparing renewal proposals, and sending them out within agreed timeframes

  • Offering support to related areas, including Service Estimation, when required

  • Creating weekly reports to highlight contract performance and emerging trends for Service Team Leaders

  • Delivering complex administrative tasks confidently and independently

  • Managing the administration and handover of renewed contracts to ensure continuity of service

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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SonicJobs' Terms & Conditions and Privacy Policy also apply.