- You have previous experience in a conveyancing role i.e. real estate or purchase negotiation (desired, not essential)
- You are a confident communicator across all levels, and can build strong business relationships
- You have excellent customer service skills and can communicate effectively and professionally face to face or over the phone
- You have knowledge of the Scottish property market
- You are proficient in the use of Microsoft Packages, Law Pro and client management systems
- You can manage you time and diary effectively to complete all tasks within set time frames
- You are proactive, and able to manage your own caseload of clients daily
- You take pride in producing high quality work, whilst meeting set targets and KPI’s daily
- You enjoy working individually and as part of a wider team environment
- Engaging with new and existing clients as well as referrals daily, always providing an excellent client experience
- Ensuring all parties are kept up to date and advised at every stage of the process, to ensure a smooth and efficient experience from start to finish
- Updating clients on market trends and information, in line with their local areas as well as providing pricing information
- Ensuring all information is up to date and accurate on the in-house system
- Assisting clients in discussing processes such as sale and purchase conveyancing, release of equity, remortgages and transfer of titles
- Reporting to the New Business team when required
- Working well individually and as a wider team to achieve set targets and metrics
- Completing all administrative tasks when required
- Managing time and diary effectively to complete all work within set time frames