This temporary Customer Service role in Glasgow within the Leisure, Travel & Tourism industry is ideal for someone who thrives in a fast-paced environment. The role focuses on providing exceptional support to customers while maintaining high service standards.
Client Details
This opportunity is with a small-sized organisation within the Leisure, Travel & Tourism sector. The company places a strong emphasis on delivering excellent customer experiences and efficient support services.
Our client is looking for 5 Customer Service temps - Monday - Friday - 8am - 5pm
Office Based
3-4 months TEMP!
Description
- Respond promptly and professionally to customer queries via phone, email, or in person.
- Provide accurate information about products, services, and policies.
- Handle complaints and resolve issues in a calm and effective manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to ensure seamless service delivery.
- Assist with administrative tasks to support the business operations.
- Identify opportunities to improve customer satisfaction and processes.
- Ensure compliance with company policies and guidelines at all times.
Profile
A successful Customer Service professional should have:
- Experience in a customer-facing role, ideally within the Leisure, Travel & Tourism sector.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in basic administrative tools and software.
- A positive attitude and the ability to work under pressure.
- A commitment to delivering high-quality customer service.
Job Offer
- Competitive hourly pay of approximately 13-13.50 per hour based on experience.
- Temporary contract offering flexibility and valuable experience.
- Opportunity to work in Glasgow within a reputable organisation in the leisure sector
- A supportive work environment with a focus on customer satisfaction.
This is an excellent opportunity to showcase your skills in customer service. If you're ready to take on this role and make an impact, we encourage you to apply today.