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Customer Service Administrator - Mortgage Operations£12.91 per hour | 6-month temp-to-perm | Remote after training
Ready to make a real difference?Join a market-leading financial services company on a mission to help people feel happier and more confident about money. We're growing our Mortgage Operations team and looking for passionate, empathetic individuals who thrive in a fast-paced environment and are ready to support customers with care and professionalism.
What you'll do:
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Be the first point of contact for customers, providing thoughtful and efficient support.
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Manage a variety of queries with empathy and clear communication.
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Deliver outstanding service while balancing the needs of the customer and the business.
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Handle complex situations with resilience and a solution-focused mindset.
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Work flexibly within our business hours: Monday to Friday, 8am-7:30pm and Saturdays, 9am-5pm (rotational shifts).
What we're looking for:
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Previous customer service experience - contact centre background is a plus but not essential.
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Ability to work calmly under pressure in a dynamic environment.
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Strong listening skills and a genuine desire to help others.
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A naturally curious mindset - someone who isn't afraid to ask questions or suggest better ways of working.
What's in it for you?
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£12.91 per hour with a 6-month temporary contract, with the potential to go permanent.
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Initial training provided onsite, followed by a remote working model.
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Be part of a company where your voice is heard and your work truly matters.
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An opportunity to grow your career in financial services while making a meaningful impact.
If you're ready for a challenge and passionate about delivering great service, we'd love to hear from you.
Apply now and take the first step toward a career that makes a difference.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
