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Customer Service Advisor

CCA Recruitment Group
Posted 6 hours ago, valid for 25 days
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£11,144 per annum

Contract type

Part Time

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Sonic Summary

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  • The position of Customer Service Agent in Financial Services is available starting in June with a salary of £23,600 pro rata, equating to £11,144 for a 17-hour workweek.
  • This part-time role is ideal for students, recent school leavers, or individuals with experience in retail or hospitality looking to transition into the financial services sector.
  • Successful candidates will be responsible for delivering exceptional customer service, supporting insurance operations, and communicating professionally with clients and team members.
  • The job requires experience in customer-facing roles, strong communication and problem-solving skills, and a positive attitude with a willingness to learn.
  • This opportunity offers flexible shift options, allowing candidates to choose hours that best fit their schedules.

Job Title: Customer Service Agent - Financial Services
Start Dates: June
Salary: 23,600 pro rata (11,144 for 17 hours/week)
Shift Options: 17 hours/week - Flexible to suit your schedule

Are you looking to grow your career in customer service with a leading name in the insurance and financial services sector? We're recruiting Customer Service Agents to join our Financial Services team based in our Glasgow office.

This is a fully on-site, part-time opportunity, ideal for students, recent school leavers, or anyone with a background in retail or hospitality looking to pivot into financial services.

What You'll Be Doing

  • Delivering exceptional customer service to our clients
  • Supporting our insurance and market service operations
  • Communicating professionally via phoneand internal systems
  • Working collaboratively in a supportive team environment

Shift Options (17 hours/week)

Choose the option that suits your schedule best -


OPTION1

Hours

OPTION 2

Hours


Monday

4-8pm

Monday

4-8pm


Tuesday

Rest Day

Tuesday

4-8pm


Wednesday

Rest Day

Wednesday

Rest Day


Thursday

4-8pm

Thursday

Rest Day


Friday

4-8pm

Friday

4-8pm


Saturday

9-2pm

Saturday

RDO


Sunday

Rest Day

Sunday

9-2pm

What We're Looking For

  • Experience in customer-facing roles (e.g. retail, hospitality or similar)
  • Students (especially those studying finance or business-related courses)
  • Strong communication and problem-solving skills
  • Positive attitude and willingness to learn

Apply Now

Don't miss out on this exciting opportunity to gain valuable experience in a dynamic and supportive environment. Whether you're looking to start your career or gain relevant industry experience during your studies, this could be your perfect next step.

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

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