Customer Service Advisor

Posted a day ago, valid for 9 days

Glasgow, City of Glasgow G2 5LA, Scotland

£23,600 - £26,000 per annum

Full Time

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Sonic Summary

The Customer Service Advisor position in Glasgow is a full-time, permanent role with a salary ranging from £23,600 to £26,000.
Candidates should possess excellent communication skills and a strong customer service background.
The role involves handling inbound customer calls and addressing banking queries and concerns.
Successful applicants will receive comprehensive training, a generous holiday allowance, and performance-based bonuses.
The start date for this position is November 10th, and applicants are encouraged to apply regardless of their background.

Customer Service Advisor - Glasgow
Type: Full-Time, Permanent
Hours: Full time between Monday - Sunday
Salary: 23,600 - 26,000
Start Date: 10th November
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About the Role
Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!
We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow
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Key Responsibilities
* Handle inbound customer calls
* Address banking queries and concerns with care
* Assist customers with claims
* Provide exceptional customer service
* Navigate various systems to deliver efficient solutions
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What We Offer
* Comprehensive training and ongoing professional development
* Generous holiday allowance of over 7 weeks
* Performance-based annual bonus
* Attractive discounts on services
* Opportunity to purchase company shares
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Skills Required
* Excellent communication skills
* Proficient in IT systems
* Empathetic and customer-centric approach
* Strong customer service skills
* Ability to meet KPIs
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Ready to make a positive impact in the world of customer service? Apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.