Customer Service Advisor

Posted 17 hours ago, valid for 12 days

Glasgow, City of Glasgow G62 6EP, Scotland

£13 per hour

Full Time

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Sonic Summary

The job title is Customer Service Representative located in Glasgow.
The position offers a salary of £13 per hour and is temporary and full-time.
Candidates should ideally have previous experience in a customer service role.
Key responsibilities include handling inbound calls, responding to inquiries, and maintaining customer records.
The role requires excellent communication skills and the ability to work both independently and as part of a team.

Job Title: Customer Service RepresentativeLocation: GlasgowSalary: £13 per hourJob Type: Temporary, full timeAbout the Role: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team on a temporary basis in Glasgow. This role is perfect for someone who enjoys interacting with customers and providing exceptional service.

Key Responsibilities:* Handle inbound customer calls* Respond to customer inquiries via email and phone* Provide accurate information and resolve customer issues promptly* Maintain and update customer records in the CRM system* Assist with processing orders and managing customer accounts* Collaborate with team members to ensure customer satisfactionRequirements:* Previous experience in a customer service role preferred* Excellent communication and interpersonal skills* Ability to handle difficult situations with tact and professionalism* Strong organizational skills and attention to detail* Proficiency in using CRM systems and Microsoft Office* Ability to work independently and as part of a teamBenefits:* Opportunity to gain valuable experience in a dynamic environment* Supportive team and positive work culture

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