- Conducting thorough investigations into reported claims to determine coverage and liability.
- Communicating effectively with claimants, policyholders, and other relevant parties to gather necessary information and documentation.
- Analysing policy provisions and interpreting coverage to make accurate claim decisions.
- Evaluating damages and negotiating settlements within authority limits.
- Collaborating with internal teams, to resolve complex claims efficiently.
- Maintaining detailed claim files and documentation in compliance with company standards and regulatory requirements.
- Providing exceptional customer service and guidance to claimants throughout the claims process.
- Successfully settling claims, ensuring client satisfaction at all times.
- Ensuring complaints are dealt with in a professional and timely manner.
Casualty Claims Handler
Meraki Talent Limited
Posted 9 hours ago, valid for 4 days
Glasgow, City of Glasgow G62 6EP, Scotland
Full Time
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Sonic Summary
- Meraki Talent is seeking a skilled Casualty Claim Handler for a leading insurance firm based in Glasgow.
- The role requires previous claim handling experience within the Financial Services or Insurance sector, along with excellent communication skills and attention to detail.
- Daily responsibilities include investigating claims, communicating with claimants, analyzing policy provisions, and negotiating settlements.
- This is a permanent position offering a hybrid working approach with an attractive salary and enhanced benefits.
- Applicants must demonstrate a passion for customer service and a commitment to professionalism.